What is this Privacy Policy for?
Coaching42 is committed to protecting your privacy and being fully compliant with data protection laws of the U.K. including, but not limited to GDPR ‘General Data Protection Legislation’. This Policy sets out how we will deal with the above.
In this Policy we set out the different areas where your privacy is concerned and outlines the obligations & requirements of Coaching42 and yourself. Furthermore, this Policy details the way Coaching42 processes, stores and protects user data and information.
Our Website (www.coaching42.co.uk)
We take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of visitors to our website throughout their visiting experience. Our website complies with all U.K. national laws and requirements for your privacy.
What data do we collect?
We may collect the following personal information from you following your contact with this website/ or by other means with us:
For coaching services:-
- Contact information, name, email address, mailing address and/or phone number
What we do with the information we gather
We may use the personal information you provide following your contact with Coaching42 to:
- Contact you in regards to our coaching and related services
- Respond to your questions
- Send you information on the services we provide which you have requested
- Send you links/ articles relevant to any work that we may be doing together
- Following the commencement of coaching services between you and us, coaching hours are logged securely in order to count towards the future accreditation of your coach with the International Coaching Federation ‘ICF’. The coaching agreement between you and us contains a paragraph indicating consent is given by you that these hours may be counted towards accreditation of your coach and; that your email addresses may be shared with the ICF for the purposes of monitoring and checking. The ICF has strict regulations around client data and the link to the ICF privacy policy can be found here (https://www.coachfederation.org/policies). Should your coaching agreement not include consent towards accreditation, additional written consent will be sought.
During the coaching process with you notes are usually taken by your coach to ensure continuity between sessions. These notes are anonymous and are locked in a filing cabinet, which can only be accessed by your coach. These will be removed and shredded five years after the coaching relationship has ended.
Use of Cookies
Our website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [http://www.google.com/privacy.html].
No personal information is stored, saved or collected.
Contact & Communication
By contacting this website and/or its owners you do so at your own discretion and provide any such personal details requested at your own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998.
Coaching 42 may use any information submitted by you to provide you with further information about the products / services we offer or to assist you in answering any questions or queries you may have submitted. Your details are not passed on to any third parties.
Controlling your personal information
If you would like a copy of the information we hold on you please write to our business address at the bottom of this policy, or email us at Julia@coaching42.co.uk.
You may choose to restrict the collection or use of your personal information in the following ways:
You can unsubscribe from any emails from us at any time by emailing us at Julia@coaching42.co.uk.
You can also at any time choose to have all the personal data we hold on you erased. This can include any future correspondence details and all records that relate to all contact between us. You can email us at at Julia@coaching42.co.uk or write to us at our business address below to request this.
We will not sell distribute or lease your personal information to third parties.
If you believe that any information we are holding on you is incorrect or incomplete, please write to us at the address below or email us at Julia@coaching42.co.uk as soon as possible.
External Links
Although our website only looks to include quality, safe and relevant external links, you are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites.)
Coaching 42 cannot guarantee or verify the contents of any externally linked website despite our best efforts. You should therefore note that you click on external links at your own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that we participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
You are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. We will ever ask for personal or sensitive information through social media platforms and would encourage you to only discuss sensitive details to contact them through primary communication channels such as by telephone or email.
Our website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. You are advised before using such social sharing buttons that you do so at your own discretion and note that the social media platform may track and save your request or requests to share a web page respectively through your social media platform account.
Shortened Links in Social Media
We may, through their social media platform accounts share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).
You are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite our best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore we cannot be held liable for any damages or implications caused by visiting any shortened links.
Resources & Further Information
Data Protection Act 1998
Privacy and Electronic Communications Regulations 2003
Privacy and Electronic Communications Regulations 2003 – The Guide
Twitter Privacy Policy
Facebook Privacy Policy
Google Privacy Policy
Linkedin Privacy Policy
Julia Rogers, Coaching42, 34 Kingswood Road, Bromley, Kent BR2 0NF